[Resolved] Aircel — Balance deduction on misbehaving

Ankaj Sharma

Address:	Jammu, Jammu and Kashmir, 181122
Website:	www.aircel.com

I'm Ankaj sharma Aircel user mbl no. [protected] from Jammu, There is some balance deduction in my main balance date (29/12/2016) and I have no idea about the deduction why it happened. When ever I tried to reach the customer support / Complaint support care center by dialing 198, he misbehaves with me named mustaq n use abuse. He disappointed me so they are helpless with my question. I will never use Aircel in future.
Gatiya company

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Feb 12, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Aircel Customer Care's response Dear Ankaj Sharma,

We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

Amount Deducted:
Any message received upon deduction:
Date & Time of call:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 12, 2017

Aircel Customer Care's response Dear Ankaj Sharma,

We have checked your account details and found that you have been charged Rs 10/- for service ”Wallpapper’ on 29th Nov through wap mode. Refund is not applicable.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team