[Resolved] Aircel — Balance deduction problem - aircel | |||
Dear sir, This is regarding the balance deduction problem that i m facing Ince i took aircel connection. My mobile number is +91 [protected]. I got the sim i am having horrible experience. Rs 30.00 has been deducted from my account. I m trying to call up the customer care the line is busy. No response at all. Not getting a solution. Aircel no. : +91 [protected], Date & time of deduction : 22.05.2016 & 8:26 am, Amount deducted : rs.30/-, Any message received upon deduction: masti mall service. Please refund my money. Please help me. Regards, Balaram kuila Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Aircel is a fraud company whose policy is to cheat customer! I wish this company vanishes from earth as soon as possible! Please wake up! Know the pros and cons! Aircel is the WORST!
Reply
Dear Customer(Kuila456),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(Mr.India007),
As discussed, we have verified your account and found that Rs.145/- is deducted for data browsing without any data packs, however being a valued customer to us we have credited Rs.145/- as goodwill gesture your account.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
As discussed, we have verified your account and found that Rs.145/- is deducted for data browsing without any data packs, however being a valued customer to us we have credited Rs.145/- as goodwill gesture your account.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(Kuila456),
As per system validation, it was found that amount of INR 30 deducted for MASTIMALL service on[protected]. You are eligible for the waiver of INR 30 for MASTIMALL service hence INR 30 have been posted in your account on[protected].
Warm Regards,
Aircel Social Care Team
As per system validation, it was found that amount of INR 30 deducted for MASTIMALL service on[protected]. You are eligible for the waiver of INR 30 for MASTIMALL service hence INR 30 have been posted in your account on[protected].
Warm Regards,
Aircel Social Care Team
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