[Resolved] Aircel — Balance deduction without approval

Sunit Kumar Chowdhury

from Mumbai, Maharashtra

Address:

Bardhaman, West Bengal, 713146

I susmita singha using [protected]. Today i receive a ph call from customer care and heard that i've a offer 750mb data for that purpose company will deduct rs. 67.00 from my account. After that i informed to customer care that i do not want to avail this offer and the from customer care assured me that company will deduct any amount. But i saw that company deducted the amount and customer care telling me that they are unable to rerun the money and they are not ready to transfer the call to any senior supervisor

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Nov 10, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

Aircel Customer Care's response Dear Sunit Kumar Chowdhury,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Date and time of call:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Oct 10, 2016

Aircel Customer Care's response Dear Sunit Kumar Chowdhury,

Please share your correct Aircel number in order to look into your concern.

Thanks and Regards
Aircel Social Media Team