[Resolved] Aircel — Balance deduction without my will

abhishekkrmodi

from Mumbai, Maharashtra

Address:	829122
Website:	aircel.com

Sir, on 4th sept, 2016, Rs30 was deducted from my balance without my will. I tried to call the customer care on very same day but no one responded while i was on line for atleast 7-8 minutes. Next day they let me talk to them but now they are saying that the service has been stopped but money can't be refunded because 24 hours have already been passed. I had complaint number [protected]. I talked to the senior officer today(a female) and she disconnected the call while i was explaining the problem to her. Plz help

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Oct 11, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Sep 03, 2016

Bijendra gurjar's response Tower install land me
Plot on road

Verified Support

Sep 10, 2016

Aircel Customer Care's response Dear abhishekkrmodi,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Comments

Bijendra gurjar

Sir मेरे पास है जमीन मै भी टावर लगवाना चाहता हू
मेरा सम्पर्क नम्बर [protected]
Id.[protected]@gmail.com

Aircel Customer Care's response, Sep 10, 2016

Verified Support

Dear Bijendra gurjar,

We would like to inform you that authority of installing a tower is with GTL company. So, visit the link given below and fill in the requisite details for the same:

http://www.gtllimited.com/ind/contact_us.aspx

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team