Aircel — Balance not credited after successful recharge

Address:Guntur, Andhra Pradesh

My mobile no is [protected], I have recharged with RS 149 on[protected] AND I GOT MESSAGE TXN no APR[protected] to recharge MRP149 is successful. TT=0 INR, but after sucessfull recharge i am supposed to get Rs 180 talktime i called customer care for 4 times for credit of balance they told that there was a technical problem on that day and balance will be credited with in 12 hrs but balance was not credited till now i.e upto[protected]. I request concerned to rectify this problem at the earliest.
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sukumar

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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