Aircel — Balance problem | |||
My number is [protected] and each and every time amount deducting and when I called on customer care they say sever is down every time same excuse. How can I show you my problem proof if you have better suggestion then please tell me then I will follow your instruction right now I dont have any proof(screenshot etc.). Aircel is continusly diducting some random amount after each and every 10 to 15 days. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Again 20 rs deducted from my account on 4-8-2015 please refund my all deducted amount and please take it seriously and please deactivate all this type of service.
Hi archana chouhan
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear sir,
My mobile num is [protected].yesterday(11 nov) 35 rs deducted from my main balance.i called customer care but there is no response from u.pls help me. why u deduct my amount.pls refund
My mobile num is [protected].yesterday(11 nov) 35 rs deducted from my main balance.i called customer care but there is no response from u.pls help me. why u deduct my amount.pls refund
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We would like to inform you that we have checked your account details and have found that the Vpack Service was activated in your account after due consent from your end in lieu of which the services were activated via WAP on 31/07/2015 and charged Rs.25 for same.
We regret to inform that we are unable to process any kind of adjustment in this regard.
Regards,
Aircel Social Care Team