[Resolved] Aircel — Balance reduction

abhishek243252345

from Delhi, Delhi

Address:	Chennai, Tamil Nadu
Website:	www.aircel.com

I have never seen such a horrible service by a service provider.

I had important work and immediatly my data balance and main balance went down to 0rs. The customer care executive named Chandru was so rude and uninterested and told me to wait for 24 hours.

The best thing, when i call again they have blocked my access to customer care. It says that they are always busy.

Even 198 is useless. Such a careless and uninterested company shouldnt be allowed to function. They think that customers are idiots.

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Oct 2, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Aug 18, 2016

Updated by abhishek243252345 Delivery has failed to these recipients or groups:

hari.[protected]@aircel.co.in
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

THIS IS THE EMAIL REPLY THAT THEY SENT TO ME

Verified Support

Aug 19, 2016

Aircel Customer Care's response Dear abhishek[protected],

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Date & Time of deduction:

Amount Deducted:

Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Aug 29, 2016

Updated by abhishek243252345 Aircel No: [protected]

Date & Time of deduction: around 17 or 16th august

Amount Deducted: 77rs

Any message received upon deduction: No i havent recieved any messages

Verified Support

Sep 01, 2016

Aircel Customer Care's response Dear abhishek[protected],

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team