[Resolved] Aircel — Balanced deducted for VAS service | |||
My name is Farhan from Chidambaram, Tamil Nadu. I've been using Aircel connection for more than 10 years. They're charging 30₹ for subscribing VAS services often which I not activate. Always they're saying I activated the service from third party websites. I don't know how the third party website can deduct my mobile balance!. I don't know what to do in this situation. They have worst customer care I've ever seen. I've been charged 90₹ and the complaint number is 1-[protected] and 30₹ complaint number 1-[protected] and today I charged another 30₹, i called customer care and they told, due to some system problem they can't provide the complaint number, so, they said call them after 2 hrs. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.
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