[Resolved] Aircel — Ballance issue | |||||
Hi my name is shashi maurya. When i rechare my aircel number [protected] always deducting my ballance automatically activate any services when i called call center they are telling we are not responsilbe for this you activated this plan. This problem is continue before january i requested you please solve my problem when i told that transfer my call of seniour officer they are not tranfer my call of seniour officer Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
very bad services
Reply
Dear Customer(Anshika Maurya),
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Dear Customer(Anshika Maurya),
As per the system check, no balance deduction found on your number only data pack activation charges have been found which is activated through your end only by USSD and this amount is not refundable also.
We activated DND on your number by which in future your balance will not deduct without the concern. We would request you to avoid clicking on pop-up ads while browsing.
Warm Regards,
Aircel Social Media Team
As per the system check, no balance deduction found on your number only data pack activation charges have been found which is activated through your end only by USSD and this amount is not refundable also.
We activated DND on your number by which in future your balance will not deduct without the concern. We would request you to avoid clicking on pop-up ads while browsing.
Warm Regards,
Aircel Social Media Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information