[Resolved] Aircel — Biling amount

Jaishree Rp

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600039
Website:	www.aircel.com

I have not subscribed for any vas subscription services but i received a message from aircel that "your beauty world at rs.35.0 is renewed for 7 days..." since i did not do that i immediately contacted customer care, they said that they will stop the service immediately & i asked whether they will add this amount in my bill, they said they will not add it & also they said if the amount is added to your bill you can register a complaint so i again registered a complaint by calling customer care. But the amount was still added on my bill so i contacted the customer care through chat. They haven't resolved the issue instead they are blaming me that i have activated the service. I am disappointed with aircel service & now i'm filing this complaint so that i can pay only what i consumed.

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Nov 8, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

Aircel Customer Care's response Dear Customer(Jaishree Rp),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team