Aircel — bill pay but sim not working & no updated

Address:Gautam Buddh Nagar, Uttar Pradesh

I payed my mo.[protected] postpaid bill thru netbanking the amount debited in my account but it was not updated for my mobile number also i didn't receive any sms alerts for payment. I called to customer care(cc) and they told me to take print out copy of bank transaction receipt for amount paid and give nearest aircel office they will update it and clear the problem.. i have done the same almost 3 days gone till now it was not resolved...many time called to cc they r telling there was no updation made for your payment...Please contact my mobile no.[protected]
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Aircel customer support has been notified about the posted complaint.
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Hi Kumar Singh,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Kumar Singh,

We would like to inform you that we have spoken on your shared Alternate number [protected]and informed you that your online payment of Rs. 329/- dated February 22, 2015 has been successfully updated for shared Aircel number [protected].

Regards
Team Aircel

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