[Resolved] Aircel — Billed Amount | |
Hi I am A.Govindaraja from Karur (Email ID: [protected]@gmail.com) and I was using Aircel postpaid connection with few issues now and then but continued the connection for more than a year! But last month i got a message that my plan was getting changed as per standardization and no details about the plan was informed to me nor they got my permission to change my plan! They have charged me 829 rupees for using Data and my plan had unlimited data before a month! These Fraud Companies never inform or respect the customers and cheat us in every possible way! Fed up with this I requested for MNP to some other Network and again these Cheaters pleaded me to change to Prepaid so Again I fell in the trap! They said they will change my number to Prepaid within 3 Days and here I am waiting for more than 10 days with irresponsible Reply from customer care asking me to call after 2 hours everytime because of system updation? My Question is : When will you cheaters change my sim to Prepaid??? I even paid the bill to get lost from your fraud company but even then you are cheating me again & again! GOD only knows!!! Was this information helpful? | |
Oct 24, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 10, 2016 Aircel Customer Care's response Dear Govindaraja KingofkingsWe are forwarding your issue to the team. Meanwhile please share your alternate number. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 10, 2016 Aircel Customer Care's response Dear Govindaraja Kingofkings, Kindly provide us with your correct Aircel number for further assistance. Thanks and Regards Aircel Social Media Team Verified Support Sep 23, 2016 Aircel Customer Care's response Dear Govindaraja Kingofkings, Our team tried to reach you but were unable. We request you to share your alternate no. and convenient time for better assistance in this regard. Thanks and Regards Aircel Social Media Team | |
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Is this how you cheaters cheat your customers?
It's been 2 weeks but still you are not changing my number to prepaid eventhough you promised me in 10 days it will be changed!
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team