[Resolved] Aircel — Billing problem

seemanchala nayak

from Kolkata, West Bengal

Address:	Khordha, Odisha
Website:	www.aircel.com

Dear sir

I am seemanchala nayak i take a postpaid connection in aircel no - [protected] i not added pocket internet pack but it added in my bill amount i complain to aircel agent mr. Golak ([protected]) he told me you pay your bill amount rs. 141 rest amount redemption to web but last two months i am faceing same problem but not solved i call to more time mr. Golak he told me dont worry it is processing wait some days but last 2 month facing same problem. I personally meet an aircel office saheednagar ms. Tripathy give me a number [protected] but problem not solved

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Sep 20, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Aircel Customer Care's response Dear seemanchala nayak,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 20, 2016

Aircel Customer Care's response Dear seemanchala nayak,

We would like to inform that your waiver is under process & the same will be processed in the next billing.

Thanks and Regards
Aircel Social Media Team