[Resolved] Aircel — Booster Issue

sethubsr

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560100

I have recharged my mobile on 13Oct16 for 15 stated that i will get [protected]@25p/min for 60 days, Regarding this i have checked against offer by dialing *121# and offer for my no and it stated the same and i recharged now i have got only for a week.
Regarding this i have talked to customer care no response from them.
I have mailed but they saying its only 7 days

1. I have checked and recharge iam attching the proof that i got when i checked from aircel service through *121#

2. When ever iam calling some number i am receiving iver anfer that only i am connecting to the call, through the ivr also it stated you will get minimum 30 days of guarentee. after this only i have recharged .

Today i have checked its showing 90 days, its special offer for me showing but they denying

mail issued id - STD Booster issue (ERN[protected]LXLNYN)
customer care docket number 1-[protected]

+2 photos

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Dec 6, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Aircel Customer Care's response Dear sethubsr,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Nov 02, 2016

Updated by sethubsr Please check and respond the above issue till i didn't get any reply

Verified Support

Nov 04, 2016

Aircel Customer Care's response Dear sethubsr,

We regret the delay, we are working on your issue and will contact you shortly.

Thanks and Regards
Aircel Social Media Team

Verified Support

Nov 05, 2016

Aircel Customer Care's response Dear sethubsr,

We would like to inform you that we have credited Rs.15 in your account. Please dial *125# to check the balance.

Thanks and Regards
Aircel Social Media Team