[Resolved] Aircel — Bought 3G but signal showing as 2G

Ramesh Sevvapet

from Bengaluru, Karnataka

Address:

602025

Hi Team,

I bought aircel data card for 3 GB @399 Rs. when I try to connect internet in my home(pincode 602025) it is showing as 2G and speed is very less. I want some to help, i already sent many mails to Aircel Customer care but no proper response. if it is not working as 3g then I will not pay for the service which I am getting.
my number is [protected] or mail at Ramesh.[protected]@cognizant.com
please call between 9 to 10 in the morning or call after 9 PM.

if you cant resolve the issue then please cancel my service and I will not pay for the service.

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Sep 29, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Aug 11, 2016

Updated by Ramesh Sevvapet My Aircel number is [protected] for the 3G data card number. please help me to get solve. or don except to pay bill for me... it is a post paid connection, I just bought 4 days back.

Verified Support

Aug 12, 2016

Aircel Customer Care's response Dear Ramesh Sevvapet,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Location (Including nearest landmark where issue is witnessed):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc :

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear Ramesh Sevvapet,

Our team was unable to contact you. Please share an alternate number so that our team can get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team