[Resolved] Aircel — Call drop and no net work for last 18 months | |||||
Despite of my being one of the oldest customer ie from RPG times no consideration show for service complaints. I have suffering from call drop problem and no net work problem for last 18 months are even more. I have registered several complaints with Aircel till now nothing has been done about it. They do not have any consideration for any customer suffering weather senior, CUG or any one, they are prompt and strict only with regard to collecting their dues. Please initiate necessary action against Aircel and provide justice to customers. Regards S.L.Omprakash [protected] Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 06, 2016 Aircel Customer Care's response Dear omprakash seeba, We regret the inconvenience you have faced. Kindly share the following information in order to assist you better: Signal Bars: Alternate No.: Complete address: Landmark: Specific location(indoor/outdoors): Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 06, 2016 Aircel Customer Care's response Dear Omprakash seeba, We have already highlighted your issue about network connectivity in T.Nagar area of Chennai and would like to inform that the your area is surrounded by highly raised buildings, hence your concern may be addressed during future expansion activity and we will not be able to confirm the time frame. Warm Regards, Aircel Social Media Team Verified Support Oct 06, 2016 Aircel Customer Care's response Dear Karthick Ilangovan, We have checked your concern and would like to inform that number will be deactivated within 7 working days as per process and also post verifying all the details. If the mobile number is deactivated, you will receive a final bill that you have to be cleared. Warm Regards, Aircel Social Media Team | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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I am using Aircel number [protected] in CUG post paid plan.
I have transferred to Dubai now. In Dubai no network is coming on the same number. Kindly help me to deactivate the account. Where I will clear all my outstanding bills.
Alternate contact number : [protected]
We would like to inform you that you can pay your outstanding bill online and we are forwarding your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team