Aircel — cancellation error

Address:

Chennai, Tamil Nadu

I have given my two postpaid numbers [protected], [protected] or Cancellation in Chennai Anna nagar shan't I colony office.They asked me to pay out standing bill and running bill up paid everything he said ok sir I can go I asked him for no due sheet or cancellation sheet.. He told the printer is repair I can't give your payment bill too. I was a very loyal customer of aircel for 8 years.. I trusted him, still I asked proof he told sir this is the requisite number of your cancellation[protected]. I was not disturbed later I thought everything was over then next month a bill came for same number I called customer service explained everything gave the requisite number they apologised and said ignore the bill.. Now I got advocate notice for not paying bill.. I went again to the anna nagar office they told sir go directly to Spencer customer care dont go pachaiapaps customer care. I travelled from my hostel near poonamalee to Spencer plaza a long drive they asked why I came here I should talk to Anna nagar office only.I got fed up.. If I ask about requisite number and why my phone number was not cancelled they say they don't have the records of 2013 only 2014 is present.. Now I'm faced with legal issues.. For a poorly run company and a mistake of a employee of not cancelling my phone number.