Aircel — Cancellation of CUG to port the sim | |||
Hi Team, I bought my aircel corporate sim from my office in Chennai, now i got transferred to Bangalore and due to the roaming charges and network problem i am planning to port the network, i have requested for porting but the operator have said me to cancel my CUG, and i called the customer care i got the instruction saying "please go the aircel showroom to cancel the CUG" though i am new to the place i couldn't find the showroom, and also i am in need of changing the sim in high priority, i request you to cancel the CUG as soon as possible, It would be great i[censored] cancel my CUG ASAP, please take it in high priority Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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Thanks for writing to us. We would request you to kindly visit the Aircel store of your circle(Chennai) with the company letterhead approving your request to cancel CUG on your Aircel Number.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in