Aircel — Cannot receive incoming calls

Amena khan

from Coimbatore, Tamil Nadu

Address:	Hyderabad, Andhra Pradesh, 500008
Website:	consumercomplaints.in

I purchased a new sim card two days before, it got activated and now it's showing the aircel signals and i can receive the aircel messages also but i did not get any initial credit balance in my sim card aa promised and i am not getting incoming calls 😡 please fix my porblem as soon as possible. i have lot i[censored]rgnt calls to receive.
My mobile number is [protected]

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(Amena khan),

we have checked your account and found that connection was activated on 27th Jun’16 itself. We would request you to recharge with FRC post which you will get the lifetime validity and would be able to use the services.

We request you to visit the below given link in our website to know the FRC offers and recharge accordingly -

http://www.aircel.com/AircelWar/appmanager/aircel/ap?_nfpb=true&_pageLabel=p...⇄

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team