[Resolved] Aircel — Can't check 3G Data balance | |
I am unable to check my data balance. I have used quite a few USSD codes, including the ones the Aircel Social Media team emailed me. But as of now, not even a single code works. My phone number is ([protected], West Bengal Circle). This is really frustrating. Kindly help me out. These are the codes that I tried *122*011# - Gives me the error "This code is valid for Unlimited Data packs only." *143*0# - Gives me the error "Connection problem or invalid MMI code." *121*911# - Didn't work. (Tried all 5 options) *121*0021# - Gives me the error "You are already Deactivated for requested Service." I can't check my data balance from the Aircel Android App as well. Was this information helpful? | |
Mar 20, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 13, 2017 Aircel Customer Care's response Dear Raz'Gor, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 15, 2017 Aircel Customer Care's response Dear Raz'Gor, We would like to inform you that we have checked this above code .i.e. *122*011# limited pack checking USSD code working fine. Another code *143*0# is also working fine. At the time of checking no wrong observation was found. Thanks and Regards Aircel Social Media Team | |
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Date & Time of deduction:
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Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We would like to inform you that as per the records, there is a balance deduction of Rs 30/- towards the SPORTMPKO service activated on 07/02/2017. However, we have deactivated the service and as a goodwill gesture Rs. 30/- would be credited within 24 hours. We request you to avoid clicking on any WAP links popping up during browsing.
Thanks and Regards
Aircel Social Media Team