[Resolved]  Aircel Cellular Limited — Fraud with my security deposit

Address:Jammu, Jammu and Kashmir
Website:www.aircel.com

I deposited a security deposit of Rs.500.00 while conversion of my sim [protected] from prepaid to postpaid in Aircel xpress store Rehari Colony, (near Boys high school), Jammu, Jammu & Kashmir - 180005. They have done fraud with me by providing me only Rs.350 as security deposit.I have the original receipt with me. When I contacted the store and their customer care, rude response is being given. Should FIR be lodged against the company now for doing fraud.
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Complaint marked as Resolved 
Verified Support
Sep 30, 2015
Aircel Customer Care's response
Hello sbnn1405,

Wee would like to inform you that your rest security amount Rs.150/- is credited in your account now your total security deposit on us is Rs.500/- as well.

Regards,
Aircel Team
Complaint comments 

Comments

Hi sbnn1405,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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