[Resolved] Aircel — Charging without any notice | |||
Sir, I am fed up with the aircel they charging for unknown apps they activated frequently. They were not refunding too. I have registered in not to receive any calls from business sites. They were frequently taking charges without intimation. during searching in mobile browser some ad were shown below. if we didn't want that add to they activated without any message that whether you were liking to subscribe or not. without my permission they activated and deduct my balance. This is most frequent to me. The didn't compliant about service. But how they activate without getting confirm from us. In online if we search for top up whether they activate without getting conformation very annoying. I have lost several hundred rupees i have complained lots of time why activating i dont want any such application. But they keep on deducting money. What right they have to deduct without my permission Was this information helpful? | |||
Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint. Verified Support Oct 07, 2015 Aircel Customer Care's response Hi Gowtham Ravi, We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you. Thanks and Regards Customer Service Officer | Social CareTeam Email us at [protected]@aircel.co.in | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in