[Resolved] Aircel — CHEAT TO THE CUSTOMER

rajeshsa

from Kolkata, West Bengal

Address:

Sambalpur, Odisha

I HAVE AN AIRCEL NO [protected] & I HAVE ACTIVATE THE DND IN MY NO BUT EVERYDAY A MESSAGE FROM COMPANY SIDE THAT YOU HAVE BEEN SUBSCRIBED TO ETC PLEASE RECHARGE YOUR ACCOUNT TO CONTINUE THIS SERVICE. I JUST ASKING TO THE COMPANY CUSTOMER CARE FOR ABOVE REASON BUT THEY DID NOT RESPOND OR LIKELY TO REFUSE TO LISTEN ANYTHING WHAT I AM SAYING TO . SO LAST TWO MONTH I AM NOT RECHARGE ANY BALANCE IN THIS NO FOR THIS TYPE OF MIS USE & I AM CONTINUE RECHARGE OF DATA PACK. SO I AM REQUEST PLEASE DO NOT DO LIKE THIS FOR ANY CUSTOMER.

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi rajeshsa,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rajesha,

Request you to please share the date and time of the promotional SMS along with the SMS content and CLI means mobile number or SMS sender from which you are getting the SMS for further processing.

Warm Regards,
Aircel Social Care Team