[Resolved]  Aircel — cheating by Aircel service

Address:

Chennai, Tamil Nadu

We (myself and my wife) have been using aircel postpaid connection ([protected]) since two years.

Irrespective of my usage, we always pay extra amount. Due to that reason, we decided to change it to prepaid service. For that, we paid the amount which was not even billed. The customer care (tambaram branch) officials told me it will get activated within five working days. But, when I enquired yesterday, they told me that the complaint should have not taken on that specific date. Also, they admitted that its their mistake and asked me to not mind it. Also, they asked me to pay extra 300 rupees to get it activated. Its pure cheating service and I need someone to get into this and help me to get justice.

Regards,

SKMuraali