[Resolved] Aircel — Cheating customers about hidden charges

anands67

from Mangalore, Karnataka

Address:	Chennai, Tamil Nadu, 600061
Website:	www.aircel.com

I Was aircel prepaid customer [protected] they some how convinced me to convert to postpaid plan about an unlimited 2g internet offer of 175 per month, , without saying hidden charges and tariffs, ,

they will not say about 1)roaming charges 2) cutoff internet speed 3)fine charges about late payment they say we will get only 175 rs per month

but first month bill i got 695 rs, they have not said complete details of plans or given in paper why they attract customers in this cheating way

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Oct 9, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Aircel Customer Care's response Dear anands67,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 08, 2016

Aircel Customer Care's response Dear anands67,

We hope that our team contacted you and shared the required information with you.

Warm Regards,
Aircel Social Media Team