Submit a Complaint
Mobile Service Providers
Aircel

[Resolved]  Aircel — Cheating its customers

Address:Chennai, Tamil Nadu, 600102

The worst loss for a company is to lose the trust of its customers..which Aircel has done... Aircel has wilfully been deducting small & big amounts of money, in the name of Infinite masti, Snovabits etc... inspite of repeated complaints, they continue to do so... Similar such deductions have been made to those i know..Some really serious action needs to be taken to curb such fraud. They are sure to lose all their customers..
Was this information helpful?
No (0)
Yes (0)
May 8, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Aircel Customer Care's response Dear Sharon.rup,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount deducted:
Screenshot of the message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Apr 04, 2017
Aircel Customer Care's response Dear Sharon.rup,

Hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
1 Comment

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10591 Aircel Reviews

Comments

Showing emergency in place of aircel name. weak signal even in urban area
no response when calling to customer care representative.
I am facing this problem since i purchased the sim . i have balance of rs.50/- at now in my mobile sim
Reply
Aircel Customer Care's response, Mar 28, 2017
Verified Support
Dear Vinod Chinna,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Apr 6, 2017
Verified Support
Dear Vinod Chinna,

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    View all 10591 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information