Aircel Chennai — Fraud company | |||
I am using aircel postpaid number, and due to their bad service and poor customer support team. I applied for migration from postpaid to prepaid. Therefore I visited the aircel store and submitted my documents and paid the dues amount on 22nd june 2016. They told me that your sevice will done in next 7 working days.Then on 23rd june 2016, I got a call from aircel team regarding my service. The aircel representative was continuously speaking in tamil and I don't know tamil so I request her to please speak in english or hindi. But she don't know anything and she disconnected my call after 45sec. Then on same day in night I got got a message that your service request has been resolved.So I enquired with 198 team and they told me that sir still you are in postpaid and your request has been closed because their team unable to contact me.And he told me to visit the store again and do the same process.The whole team of aircel contain fake guys who don't know anything except making their customers fool. I am not going to visit that store again because I am not your servant. I paid all my dues so its your job to migrate me from postpaid to prepaid.Just because of your services you are legging far behind in the competetion. aircel number - [protected] Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
The problem has been not solved.I tried my level best but now I am complaining in consumer court.
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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Aircel Social Media Team