[Resolved]  Aircel — Chennai-micro sim activation delay & frequent crosstalk issue.

Address:Tiruvallur, Tamil Nadu, 600054

Hi this is Kannan.Recently 3 weeks back I have ordered for a microsim for my existing Aircel number #[protected] in Aircel store, Avadi. A staff over there took this request and asked us to pay an amount of 200 for the same and informed us that postpaid plan will be activated for 1st 2 months.why the hell we need to change our plan?Such a big robbery it is.. Till date we didn't receive the sim and s yet to b activated. though we reached the office nearly 10 times, we were asked to come on another day.Getting frequent crosstalk is another big issue with Aircel.overall my experience with Aircel is very horrible.Hope at least by now the concerned ppl will respond to this and take necessary action.
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Kannan Jeevaraj,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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