Aircel — Collections team unethical behavior

Address:600053
Website:www.aircel.com

Hi,

I never imagined that Aircel will stoop to such limits for collecting outstanding limit. In spite of paying money via credit card the payment has not reached Aircel. For this reason your collection executives by name Ramya, Valarmathi and their team is calling and using very very abusive language. They are calling me from [protected]. In spite of answering they are calling my wife as well and abusing.

Is this how you treat ex-customers? This is very un cultured behaviour and I am lodging a police complaint if this repeats.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shrinivas Karthik,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel no.:

Alternate no.:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information