Aircel — Company did not fullfilled there offered regarding internet pack of Rs.67.

Tapas kumar paul

Address:

Dhanbad, Jharkhand

Company did not fullfilled there offered regarding internet pack of Rs.67, company offered Rs.67 internet pack with1gb data 28 days valadity, but company gave Rs.67 with 500 mb 3 days valadity. I also call customer care no.that is [protected], but customer didnt respose, they only say that they resisterd complain but they didnt do, very sad to say that customer care sevice are very bad. So i request you to resolved the problem as soon as possible. GIVEN BELOW ALL DETAILS ARE THEIR:- Name:- Tapas Mobile no.[protected]

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Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Tapas kumar paul,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Tapas kumar paul,

Kindly provide the no. from which you are receiving the sms along with content and date.

Regards,
Aircel Customer Care

Tapas kumar paul

SMS NUMBER:-[protected]
DATE:-21/06/2015
TIME:-1:02PM
(DD-600003)

Tapas kumar paul

SMS NUMBER:-[protected]
DATE:-21/06/2015
TIME:-1:02PM
(DD-600003)

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Tapas kumar paul

Thanks for writing in to us.This is to inform you, we have forwarded your complaint to the concerned
department. We will get back to you shortly.

At Aircel India customer satisfaction has always been our priority and we
assure that your concern will be taken care of at the earliest.

You can also write to us at [protected]@aircel.co.in

Warm regards
Aircel Social Care Team

Tapas kumar paul

very sad so say that, the sevice of aircel communication is very bad, because before ten days (25/06/2015) i registered a complain regarding net pack of Rs.67, but comapany did not solved my problem, i also called the customer care service more then 15 times but they did not solved.
i request u that please... solved the problem as soon as possible.

mob.:-[protected]
complain no:-1-[protected].

Tapas kumar paul

very bad, if we didnot able to solve the problem, then clearly say that...about the problem.

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi dass1012,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Aircel Online team,
Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Tapas kumar paul

As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in