[Resolved] Aircel — Complaint on recharge. | |||||
I have recharge my aircel sim no [protected] with Rs 32 two times first on 05 Dec2015 at 1:16 AM and second on 06 Dec2015 at 11:20 AM sms came to approve balance but the STD pack could not activated, . as on recharge of 32 there is STD pack of A to A 10 paise per call. This pack has not been activated despite of doing recharge two times nor i have got any balance.. Earlier also Aircel deducted my 36 rupees and activate game without my choice.. i have ignored that time.. but it is too much.. un bearable.. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Ashish7799,
Hope you are doing good.
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
However, you had already got benefit of RC-32.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hope you are doing good.
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
However, you had already got benefit of RC-32.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Please share the below details so that we can assist you better regarding your concern-
Date of recharge:
Mode of recharge:
For Stop up-store location:
ransaction Id (if received):
Warm Regards,
Aircel Social Care Team