[Resolved] Aircel — Customer care behavior related

[Resolved] Aircel — Customer care behavior related

R Rajkkhan from Pune, Maharashtra

Dear Sir / ma'am i call to customer care executive at 6:35 pm on dated 6/9/2016 . he din't listen my problem and abused me. after that i called again and i told him to transferred my call to your senior executive but they disconnected my call. so i am not satisfied for your services. and i am Swiss. your network. and my personal experiences is not good related to your network. warm regards Swati Singh Cont no - +91 [protected] Was this information helpful? No (0) Yes (0)
Oct 23, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Sep 10, 2016 Updated by Rajkkhan Dear Sir / Ma'am i want to talk to any of your senior executive because this is not the correct way to give service to your customer. So it was very bad experience and i will not tell to any body to take your connection. So you revert me on call as soon as possible. regards Swati singh Mob no - +91 [protected] Verified Support Sep 14, 2016 Aircel Customer Care's response Dear Rajkkhan, We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail: Executive name: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 22, 2016 Aircel Customer Care's response Dear Customer (Rajkkhan), We regret the inconvenience caused to you. We are very Sorry for the rude behaviour of our Executive, We will take strong action against our Executive. Warm Regards, Aircel Social Media Team
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