[Resolved] Aircel — Customer care not give satisfy answer & don't transfer call senior | |||
Sir, Mera Naam Raghu Gupta H, Mere mobile number pr bhut bar company ki services activate ho chuki h, but Maine jb customer care m call kiya to unhone muje kha ki aapke no. Pr koi service activate nhi h... but jb bi recharge krwata hu to service automatic active ho jati h..Phir m JB customer care m call krta hu to vo muje koi bi service activate hone k liye nhi khte h...M unko bolta hu ki aap meri apne senior se baat krwao to vo mna kr dete h...Aisa KB tk chalta rhega...Agar Aisa chalta rha to hme SIM Ko port krwana hoga... Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 03, 2017 Aircel Customer Care's response Dear Customer (Raghvrock), We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue: Amount: Date & Time of deduction: Any message received upon deduction: Warm Regards, Aircel Social Media Team Verified Support Jul 04, 2017 Aircel Customer Care's response Dear Customer(Raghvrock), We would like to inform you that we have checked your account details and have found NO such VAS deduction for your account. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
Every my balance cut by aircel this time infact month more than 500 rs has been cut without reason .Customer care never talk nicely .kindly refund my balance
Aircel Customer Care's response, Aug 26, 2017
Verified Support
Aircel Customer Care's response, Sep 4, 2017
Verified Support
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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I wish to switch my mobile service provider from Aircel to another provider in Mumbai.
I am unable to send text message with my mobile number to 1900. The message gets stuck in the outbox. I have changed the phone handset and it's still the same.
Please tell me how else can I get the portability code if not through SMS
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Format of sending msg :
Screenshot of Error :
Thanks & Regards
Aircel Social Media Team
We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance. Have a nice day.
Thanks & Regards
Aircel Social Media Team