[Resolved]  Aircel — Customer service very worst

Address:

Chennai, Tamil Nadu

My mobile number: [protected] I have asked about the details, Here I have attached the customer care recorded voice, Please study this up to 11 then you will know what happen to me. I have called from my mobile but they attend and cut the call without inform anything. I have called this from my another aircel number [protected]. Please help on this. What was the use of customer service? Without listening the customer problem? Once again I’m asking the same questions here, 1. I have purchased mobile in Snapdeal, They gave promocode. 2. I have sent this from my mobile in the format SD promocode. 3. Aircel response received at 25/07/2014 1.35PM: Sorry we are unable to process your request, pls try after some time. 4. After two minutes I have sent that code again, Here is the Aircel response: "Dear customer promo code send has been already used. Please check the promo code and send it again." 5. Then called with aircel there is no response. Again go back to Snapdeal, 6. Snapdeal give another Promo code, 7. When I try to send again to Aircel at 04/Aug/2014 12.37PM, Aircel response: "Dear Customer you have already availed the benefit on your number" 8. What it means for the above response? 9. I Asked the customer care about this they suggest to keep main balance for 1Rs. 10. I have recharged for 50Rs from aircel site. Here I have attached the receipt got from Aircel site. 11. Now My mobile main balance goes to ZERO again. Now my entire balance is Zero, I’m not able use this benefit. I believe this should explain what I need from aircel.