[Resolved] Aircel — Daily Balance deduction

Preet619

from Amritsar, Punjab

Address:

Amritsar, Punjab, 143114

Dear sir/maam,
i wanna tell u about my problum dat is related to balance duductioN.Itz all happening juz becoz of a 2g auto renewal pack named as PJBDECPI2..., i juz tried to apply many codez bt it did nt work..customer care service is ever worse .plz share any code or sms so that i cAn stop it manually.
i'm so fed up from this .plz fix my problem .

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Oct 16, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Sep 13, 2016

Updated by Preet619 Dear sir/maan,
thanks 4 your response to my complaint . bt my pRoblem is nOt solveD yet .. hope u will nOt disappoint me, help me fix it..😞

Verified Support

Sep 15, 2016

Aircel Customer Care's response Dear Preet619,

We would like to inform that PI-2 has been already deactivated on 09-Sep-2016, we regret to inform that we are unable to credit any waiver for the same as same was activated by your end.

Warm Regards,
Aircel Social Media Team

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Comments

arrajput9

from Gurgaon, Haryana

I bought two new sim from air cell but both sim not activated last one week so please i request to you my both no activate as soon as possible

Preet619's [Complaint's author] reply, Sep 13, 2016

i think you should contact to the dealer shop from where you bought the sims.

Aircel Customer Care's response, Sep 14, 2016

Verified Support

Dear Customer(arrajput9),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Alternate no.:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team