Aircel — Data balance difference - [protected]

Hi, my no.is [protected]. I recharged with PI 397 last month, but the data balance is showing as 867MB *126*4#and 2807MB in *122*122#. Right now I don't understand what is my correct balance and which one to trust.. Please look into the issue and resolve this and provide my remaining data balance details
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Dear Vinny(Vinny6),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
Hi Vinny(Vinny6),

SR number: 1-[protected]

We would like to inform you that PI 397 is a limited pack wherein you will get 4GB data and we have checked your account and found that you have recharged with PI 297 on 10th Mar’16 which gives you the unlimited data of 2.5GB. We do have USSD code for separate for limited pack and unlimited packs.


Limited pack you can see the data by dialing the USSD code *126*4# and for unlimited *122*122#.


Thanking you and assuring you of our best services always.

Regards,
Aircel.

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