[Resolved]  Aircel — Data not credited and deducted in main balance

Dear Customer(Bhushan),

We would like to inform you that Rs. 117/- has been credited back to your account. We request you to please dial *125# to check your balance.

Thanks and Regards,
Aircel Social Media Team

As per Aircel app recharged Rs.14/- FB 100mb 28days. But Received 60mb for 3days. and deducted amount in main balance Rs.117/- without any notice.

and after contacting customer care. They are telling like no such offers!!!???

Recharge date 14th July'16
Ph: [protected]

In our area no network (indira nagar adyar chennai-20)
i complained many time to aircel officer still they did int take any necessary action on that
please take action on it

Dear Customer(muzzammilma),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(Bhushan),

We apologize for the inconvenience caused. Please share the "Transaction ID" and "Any message received upon deduction" so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(Bhushan),

We would like to inform you that PI 14/- validity has been revised to 3 days from 28 days. Rs. 117/- has been credited back to your account.

Warm Regards,
Aircel Social Media Team

Hello Sir,

Thanks for response.

Received Data Validity and talk time not received. pls confirm

Thank you,
Regards,
Bhushan

Dear Customer(Bhushan),

We have highlighted your issue to the concerned department. We will get back to you with the best possible solution.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Thank you for Positive response from Aircel Social Media Team!

Regards,
Bhushan :)