Verified Support
Jul 03, 2017
Aircel Customer Care's response Dear Customer (angucool),
We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Alternate No.:
Complete address:
Nearest landmark:
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc):
Warm Regards,
Aircel Social Media Team
Verified Support
Jul 04, 2017
Aircel Customer Care's response Dear Customer (angucool),
We would like to inform you that our team is working on your issue and needs the following details to proceed further, So, please share the same so that the needful can be done:
Alternate No.:
Complete address with PIN Code:
Nearest landmark:
Warm Regards,
Aircel Social Media Team
Jul 05, 2017
Updated by angucool Sirs,
Kindly tell the mail address which can i send you the asked details as above since i dont want to disclose my personal details in this site to avoid some malpractices.
Anguraj
Jul 05, 2017
Updated by angucool Yesterday evening (04/07/2017) around 5.43 pm i had received the message from Aircel that, Your Complaint Reference No.1-[protected] has been resolved. But i have not received any calls from your side (Aircel). Also i feel the same issue at same place. But now i only got 20 kbs to 30 kbs of speed. Aircel resolved the problem like this?????
Anguraj
Verified Support
Jul 05, 2017
Aircel Customer Care's response Dear Customer (angucool),
We suggest you send your details to [protected]@aircel.co.in and we will proceed accordingly.
Also, we request you to ignore the message as the same is system generated and is sent just for confirmation.
Warm Regards,
Aircel Social Media Team
Jul 05, 2017
Updated by angucool Sirs,
As requested, the asked details are sent to above mentioned mail id on 05/07/2017 @ 4.38 Pm from my mail id with a subject of my Complaint reference number.
Anguraj K
Verified Support
Jul 13, 2017
Aircel Customer Care's response Dear Customer (angucool),
We request you to send the details once again to [protected]@aircel.co.in as we haven't received the same yet.
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.
Thanks & Regards
Aircel Social Media team
We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at [email protected] for any further assistance. Have a nice day.
Thanks & Regards
Aircel Social Media Team