[Resolved]  Aircel — Deactivate my prepaid number +[protected]

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Stop my all services and social account through this number.
I lost my sim card through my cell i don't weather it is stolen or lost please deactivate my phone number +[protected] company name aircel prepaid service.
Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,

Varsha Sirohi
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Oct 30, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Aircel Customer Care's response
Dear varsirohi,

We would like to inform you that to deactivate your number you can visit your nearest Aircel store or you can share the following information to confirm your identity:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Sep 29, 2016
Aircel Customer Care's response
Dear varsirohi,

Please share the correct Aircel number in order to assist you accordingly.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

Sir,
In my aircel no. [protected].auto deduct my ₹ 393 balance in[protected] And no any confirmation by me and no message to confirmatin to aircel for my balance deduction. so please i request to kindly action in for my request.
Aircel Customer Care's response, Sep 29, 2016
Verified Support
Dear Customer(anmolme121),

As we conveyed earlier that you have been charged for self-activated packs of RC_229 & RC_148 via USSD mode.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
On Sep 21st I recharged for Rs.117 but recharge was unsuccessful but amount was debited from my account.Please help me on this

Aircel Customer Care's response, Oct 1, 2016
Verified Support
Dear MareeswariMalar,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Nov 3, 2016
Verified Support
Dear MareeswariMalar,

We would like to inform that the amount recharged through online for his mobile number 7402053785 transaction was unsuccessful, we would request you to get in touch with your bank to proceed further.

Warm Regards,
Aircel Social Media Team

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