Aircel — Deactivation of subscription of Pocket Store and Return my balance. | |||
Dear Sir, My Aircel No. is [protected]. I have received a message on today that Rs. 5 has deducted from my A/c due to subscription of Pocket Store which actually I haven't subscribed. Moreover, when I'm trying to deactivate that the message has come to me that I haven't subscribed any vas service. I want to know what is this? If I haven't subscribed anything then why should u deducted Rs. 5 from my A/c. Return immediately my balance or I will complaint to Consumer Forum. Thanks & Regards SOHINI ROY Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear sohiniroy,
Post system check it has been found that your balance of Rs 5/- got deducted dated- 3/7/2015 due to Activation of VAS STORE99- HUNGAMA through WAP . Credit of 5/- have been posted in your A/C and the service have been deactivated from our end dated -6/7/2015 .
Regards,
Aircel Customer Care
Post system check it has been found that your balance of Rs 5/- got deducted dated- 3/7/2015 due to Activation of VAS STORE99- HUNGAMA through WAP . Credit of 5/- have been posted in your A/C and the service have been deactivated from our end dated -6/7/2015 .
Regards,
Aircel Customer Care
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in