[Resolved] Aircel — Deducted money | |||
Rs30 has been deducted from my account ([protected]) on 24th september and i received a message of subscription of connect music which i never subscribed. Dear sir My self mr. Ramij sk. And my no. [protected]. And i am from murshidabad, berhampore i have called to aircel customer care on 26th september and your executive told me that if you call within 2 hrs then your deducted money could be refund but now they can't. This is second time i am facing this type of problem. Please take disciplinary action and refund my deducted money. Otherwise very pained to say you that i will live this subscribe. Was this information helpful? | |||
Nov 6, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Aircel Customer Care's response Dear Fahim Khan, We would like to inform that the deducted amount has been posted in your account. Warm Regards, Aircel Social Media Team Verified Support Oct 06, 2016 Aircel Customer Care's response Dear jainsripalk, We would like to inform that as per system check, you had been charged For Data usage exceeded post limited data on 15-sep-2016 RS.58.20 for 5.78MB. Thanks and Regards Aircel Social Media Team | |||
 3 Comments | |||
Comments
On 2nd sept.2016..i got a sms o[censored]nlimited internet surfing free for 90days...and on 18.9.2016/19.9.16 i have been charged rs.108 in split amount as data cost...my complaint number is sr#1-[protected]
Aircel Customer Care's response, Sep 27, 2016
Verified Support
Dear jainsripalk,
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Auto Renew Fun Tv Vas Service Witout My Permision and 35 Rupees Charges Less My Main balance. Im not intrest Fun Tv Vas plz My 35 Rupees Refund in My Main Balance Thnku..
Aircel Customer Care's response, Sep 27, 2016
Verified Support
Dear Lakhawinder,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel no.:
Date & Time of deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel no.:
Date & Time of deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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