[Resolved]  Aircel — Deducting Balance without reason

Address:Bangalore, Karnataka

My number is [protected] you are deducting my balance 3 rupees per day by sending sports news from almost a week, i tried calling to 121 & 1288 but i could here only network traffic, to unsubscribe i tried sending msg(STOP) to 155223 & also tried calling 5800031 but everything were of no use . I sent msg(STOP) to 5800031 also and once again lost 3 rupees & you people sent a msg successfully unsubscribed but continued deducting the amount. How can customers trust you people if you are not responding to their problems & none of your customer care centers are answering the call . I don't have any fault from my side, i want all my lost money back & also deactivate all your unwanted services as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Priyanka Sampath,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information