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[Resolved]  Aircel — Deducting money from main balance without any reason

Address:Howrah, West Bengal, 711302
Website:www.aircel.com

I recharged Rs.7 promo which offered me A2A 10p/min and A2O 25p/min..But the promo is not working at all..After calling the c.care every time they told me to call them after 2 hours.They also offered me 20=20 talktime..It was also fake, after recharge I got 15.something Rs. only..Few days ago when ever I recharge 10 Rs. they deduct 5 Rs from that with no reason just sending a messege ."Thanks for choosing aircel service".My friends are also facing these problems..Please help us to return our valueable money..My aircel number is [protected] and my email address is soham.[protected]@gmail.com
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Aug 9, 2021
Complaint marked as Resolved 
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Comments

Dear Soham(Hamso),

We regret for the inconvenience caused. Kindly share the deduction details in order to look into your issue:

Date & Time of deduction:


And for your recharge related issue please share:

Date of offer message received:
Recharge Date:
Mode of recharge:

Warm Regards,
Aircel Social Care Team
Reply
Dear Soham(Hamso),

Hope your issue has been resolved. Please feel free to contact us on [protected]@aircel.co.in for any further assistance.

Regards,
Aircel Customer Care
Reply

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