Comments
Hi Blue Onyx,
Post system validation it was found that there is no deduction of balance recorded in the system. The last deduction was on 27/07/2015 at 23:47 for a download fee of VIDEO from techzone web portal where you was charged Rs 5.Since it is a downloaded VAS the same is not required for deactivation. Kindly take caution while surfing internet as to avoid clicking the 3rd Party campaign links which are embedded in the web pages to avoid unwanted deduction in future and also dial155223 (toll free) or send sms as STOP to 155223 (toll free) to check the VAS status and to deactivate it or send sms as L5VAS to 121 (toll free) to know the last 5 deduction related to VAS from your Aircel number.
Regards,
Aircel Social Care Team
Post system validation it was found that there is no deduction of balance recorded in the system. The last deduction was on 27/07/2015 at 23:47 for a download fee of VIDEO from techzone web portal where you was charged Rs 5.Since it is a downloaded VAS the same is not required for deactivation. Kindly take caution while surfing internet as to avoid clicking the 3rd Party campaign links which are embedded in the web pages to avoid unwanted deduction in future and also dial155223 (toll free) or send sms as STOP to 155223 (toll free) to check the VAS status and to deactivate it or send sms as L5VAS to 121 (toll free) to know the last 5 deduction related to VAS from your Aircel number.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in