Aircel — deduction in my aircel prepaid account regarding | |||
i lingaraju recharged amount of Rs.225 to my aircel prepaid [protected] on 13/05/2015. immediately i received an sms from aircel that a talktime of Rs.240 (unltd val) has been credited to my account. but on 12/06/2015, there was a balance of about Rs.130+ in my account was been deducted, as i approached aircel through mail. they are giving irresponsible and negligent reply that the vailidity of the recharge was only for 30 days. then I asked them to explain me about that sms which states (unltd val). they are not at all answarable for this. this type of companies should be, noticed under black list. and their license should be cancelled. this is for your futher and necessary action thank u Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear rajuaaryan90,
As per our records, your RC225 issue has been escalated to the customer Marketing team for further assistance & the amount debited from your account will be credited in next two days. Please be informed For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.
Regards,
Aircel Social Care Team
As per our records, your RC225 issue has been escalated to the customer Marketing team for further assistance & the amount debited from your account will be credited in next two days. Please be informed For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in