Aircel — Deduction of balance after every 2 days | |||
After 2 to 3 days of activation of my aircel sim. Games club service with auto renewable automatically got activated. It is deducting balance after every two days. Whenever i try to deactivate it is saying no service is activated. But my balance is getting deducted with a message. So i want you to deactivate the service as well as i want you to refund my balance. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Same thing happens with me..I have activated my new number 20 days before and yesterday I have recharged my number with Rs.70. Yesterday I have recharged and today got notification that I have been successfully subscribed to Games Club Service and all my balance got deducted automatically. Aircel is a cheater company. It not happens with me for the first time. It happens regularly only the deduction method is different all the times. Every 2-3 days I saw that my balance is less than actual. I have tried to contact customer executive but instead of solving my issue, they cut the call immediately and after that I am unable to call customer support for few days..I only asked to aitcel that you are running such a big business. Value for it. Why did you cut customer balance. Dont you have money to survive.? You begger. Why dont you take some katora and come on road for money by begging? Ask person like allah k naam pe de de baba and you will earn some money. Then you dont need to cut customer balance for your survival...
Reply
Dear Customer(sunnysngh707),
We regret for the inconvenience caused. Please share your "Aircel No." so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share your "Aircel No." so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
My mobile no: [protected]
Dear Niraj( niraj Agrawal 1901),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer (Niraj Agrawal 1901),
We would like to inform you that Post system check it has been found that your balance Rs. 7/- got deducted on date - 19th May, 2016 due to Activation of VAS NAZHAMEM - Nazara of Rs. 7/- has been posted to your A/C from our end dated on - 20/05/2016.
Warm Regards,
Aircel Social Care Team
We would like to inform you that Post system check it has been found that your balance Rs. 7/- got deducted on date - 19th May, 2016 due to Activation of VAS NAZHAMEM - Nazara of Rs. 7/- has been posted to your A/C from our end dated on - 20/05/2016.
Warm Regards,
Aircel Social Care Team
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