Aircel — Deduction of balance!!!

Address:

Lucknow, Uttar Pradesh

Dear sir, my CRF no. Is 1-[protected] . I have complained against my 15 rs balance deduction. For which i have not subscribed any service. Today it happen again, this time 35rs deducted from main balance for renewal of a service. For this I have called several times to 198 . first time it connected and I told them about my problem, they directly refused to return my balance . When I told them to transfer my call to their senior, they said that senior was busy. Call again after 1 hour. When I called after 1 hour . The No. Is always busy and not responding. Sir I am very much satisfied by your service but sometimes my balance deducts! Sometimes it returns but sometime it not! So sir please resolve my complaint so that it will not happen again.