[Resolved] Aircel — deduction of balance for unused & unknown VAS services | |
Hi.
I am Rakesh Ranjan using Aircel Number [protected] from past 2 years.
I am having 1 GB 3G data pack and using internet from long time, but within 2 days around 110 INR has been debited from my balance..
I called up 198 but the response was very rude and unsatisfactory by the executive.
Without giving resolution executive dropped the call saying that i am doing time pass.
I request the aircel to kindly look into the matter and refund all the money debited for the VAS services which i am not aware and not used.
Regards,
Rakesh Ranjan
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Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |
 1 Comment | |
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in