Aircel — deduction of balance via advertisment without informing

Address:

Mumbai City, Maharashtra

my mobile no: [protected].i got a msg from aircel to get a 400rs flat discount coupon i[censored] purchase from jabong.com only for ur aircel no. they told me to dial so nd so no. to get d details.they din not mentioned any cost in dat msg.when i dialed they deducted my 15rs. i dint wnt that coupon nor i hav used it since.i complained to 198 on 8/7/14. ds is ma complain no. 1-[protected].d said 15rs will be refunded back to your account.next day i got a msg from aircel that my complain has been resolved, i[censored] have any complain with this resolution, contact them.when i checked i dint got ma balance back.since then i hav been trying to call 198 but they are not picking up delibrately i think.i mailed them but dint get any acknowledgment from them. i want this problem to be sorted out as soon as possible.if not, i will hav to complain about this in consumer court and to police about this fraud.