Aircel — Deduction of main balance | |||
I am balaji. my no is [protected]. i recharged this for rs. 453 on september 2nd, 2015. 453 plan was talktime for 353rs.3 GB Data and 399 sms for 60 days. everything was credited in no. afterthat i used internet. i checked my balance later.my balance was 182 only. total of my previous balannce and new balance is 398rs. aircel deducted my main balance 218 rs from 398rs for data network.. even i am having 3GB Data balance. then i caled to customer care and complained twice on the same day. but they said problem in system updation. call back after 4 hrs. they r repeating the same thing. kindly help me to reveal my main balance 218rs in my number Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear balajicim,
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in